We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.simple-essentials.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation
    In this Policy, the following terms shall have the following meanings:

    1. “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

    2. “We” or “Us” or “Our” means Simple Essentials Ltd, a limited company registered in England under company number, 5472703.

  2. Information About Us

    1. Our Site is owned and operated by Simple Essentials Ltd and is hosted on Squarespace.com

  3. What Does This Policy Cover?
    This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  4. Your Rights

    1. As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

      1. The right to be informed about our collection and use of personal data;

      2. The right of access to the personal data We hold about you (see section 11);

      3. The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 12);

      4. The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 12);

      5. The right to restrict (i.e. prevent) the processing of your personal data;

      6. The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

      7. The right to object to Us using your personal data for particular purposes; and

      8. Rights with respect to automated decision making and profiling.

    2. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

  5. What Data Do We Collect?
    We collect the following personal information, for those who complete an enquiry form on our webpage

    1. First and last name

    2. email

    3. phone number

    4. personal message

We also collect the email address of those who request to receive news, updates and discounts in relation to our E-News.

  1. How Do We Use Your Data?

    1. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

    2. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

      1. Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);

      2. Replying to emails from you;

      3. Market research;

      4. Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;

    3. With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

    4. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

    5. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

  2. How and Where Do We Store Your Data?

    1. We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

    2. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

    3. Steps We take to secure and protect your data include:

      1. Ensuring that your connection to our website is secure; and

      2. Ensuring that internal access to all personal information we hold is secured by appropriate measures.

  3. Do We Share Your Data?

    1. Subject to section 8.2, We will not share any of your data with any third parties for any purposes.

    2. We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

    3. We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

    4. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

  4. How Can You Control Your Data?

    1. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

    2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

  5. Your Right to Withhold Information

    1. You may access Our Site without providing any data at all. However, for an enquiry you will be required to submit or allow for the collection of certain data.

  6. How Can You Access Your Data?
    You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact us for more details at info@simple-essentials.co.uk.

  7. Cookies Policy

A) Cookies:

Cookies are small files that hold information; they're placed or 'dropped' on your computer when you access websites or use apps on your device. The data contained in the cookie can be retrieved by the website or app that placed them there. They can also be accessed by apps or websites that have been authorised to use them by the site or app that first dropped them. Some cookies may only exist for a short period of time, and are then automatically deleted by your device. Others last for longer and some exist for years unless manually deleted. These can be used to analyse multiple site visits over time, or customise the content that's displayed.

Some cookies are set by the website or app you're visiting; these are called 'first party' cookies. Others may be set by a third party when you use a site or app – for example, by a tool built into the website, or by an advertising network that displays adverts on the site or in the app.

B) Cookies We use

Analytics Cookies: needed to analyse the performance of this website and create reports on website traffic, sources and popular pages etc. This includes Squarespace cookies and Google Analytics cookies.

Advertising Cookies: needed for information about your browsing habits (including details of the websites you've visited), which we use to make sure you receive advertising relevant to you. We (or third parties and advertising networks on our behalf) may use them to show you ads we think you'll be interested in across the internet (including on other sites you visit), based on your interaction with our website, app and your browsing history. This may include Google Adwords, Facebook, , Instagram, Mailchimp and various other display advertising providers.

Squarespace Cookies: needed for things like logging whether you see error messages – so we can make improvements and fix bugs.

C) Cookies on third party websites

We sometimes may link to other sites to give you extra information or insights. Where these are provided by a third party, you may leave our website by clicking through to theirs. In this case, the cookies policy set out on the third party's website will also apply. As this won't be controlled by us, you should read their policy to find out what information is being collected and how it's used.

D) Restricting Cookies

You can restrict, remove or block cookies through your browser settings at any time. To find out more about Cookies, including how to control, opt-out and delete them, go to http://www.aboutcookies.org for guidance.

  1. Contacting Us
    If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@simple-essentials.co.uk, by telephone on +44 (0) 7775 600295. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

  2. Changes to Our Privacy & Cookies Policy
    We may change this Privacy & Cookies Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy & Cookies Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.